Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"9a7f337300f5edced5f4baa9715abfe37fbd5b64_lout","branding":{"id":"11","key":"fhd","name":"Facilities Help Desk","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ac138020-2734-4fb0-a122-0becf8a2f500/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjMTM4MDIwLTI3MzQtNGZiMC1hMTIyLTBiZWNmOGEyZjUwMCI6WyJyZWFkIl19LCJleHAiOjE3ODY2MjU4ODAsIm5iZiI6MTc4NjYyNTI4MH0.hQdMEdJnpV9qk94JsEKK-IbYaEX98NuAG9fuyhDw0Cc&client=fdaac050-9c7a-4e89-8894-d024996092a6&mode=fit","logoId":"ac138020-2734-4fb0-a122-0becf8a2f500","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to the Florida Polytechnic University Help Center","userInitialAnnouncementMessageWiki":"<p>You can open a ticket below using the appropriate help desk.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to the Florida Polytechnic University Help Center","announcementMessage":"You can open a ticket below using the appropriate help desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#542e8e","helpCenterTitleColor":"#542e8e","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjYWEyY2E0LWI2MGUtNGY0Ny1iZjBkLWZkYjczYTAwYTVhZSI6WyJyZWFkIl19LCJleHAiOjE3ODY2MjU4ODAsIm5iZiI6MTc4NjYyNTI4MH0.5pViNEmT7ZdZGDdpCjpmvvgS_Hdpm070VXYo_E2khLY&client=fdaac050-9c7a-4e89-8894-d024996092a6&height=300&mode=fit","bannerMediaApiFileId":"ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#542e8e","topBarTextColor":"#542e8e","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"fhd","projectId":10011,"serviceDeskId":11,"name":"Facilities Help Desk","description":"<p>Welcome! You can raise a Facilities Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"295","name":"Construction PO/Billing","descriptionHtml":"","callToAction":"Construction PO/Billing","introHtml":"","icon":10511,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[43],"key":""},{"id":"4137","name":"Request for Information (RFI)","descriptionHtml":"","callToAction":"Request for Information (RFI)","introHtml":"","icon":10511,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[43],"key":""},{"id":"163","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"<p>Submit a Service Request</p>","icon":10491,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[43],"key":""},{"id":"271","name":"Space Request","descriptionHtml":"<p>If you are submitting this request on behalf of a new hire or other staff member, please ensure that employee's information is provided.</p>","callToAction":"Space Request","introHtml":"","icon":10504,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[43],"key":""},{"id":"165","name":"Email Requests","descriptionHtml":"","callToAction":"Email Requests","introHtml":"","icon":10492,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"General"}],"orderMapping":{"43":[4137,271,163,295,642,4202]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTU2Njc4MDcyNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODY2MjY0ODAsIm5iZiI6MTc4NjYyNTI4MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.W3z60-NwCs7zfL91tVriEU4xF01rBd4SKA39x6eQNck","targetCollection":"upload-user-collection-566780724","endpointUrl":"https://api.media.atlassian.com","clientId":"fdaac050-9c7a-4e89-8894-d024996092a6","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://floridapoly.atlassian.net/wiki","kbLinkDomainURLs":["https://floridapoly.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}