{"xsrfToken":"be517dab26e114c398872a35eddd23e862bcabc2_lout","branding":{"id":"12","key":"ss","name":"Safety Services","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ac138020-2734-4fb0-a122-0becf8a2f500/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjMTM4MDIwLTI3MzQtNGZiMC1hMTIyLTBiZWNmOGEyZjUwMCI6WyJyZWFkIl19LCJleHAiOjE3NDQ4MjkyMjUsIm5iZiI6MTc0NDgyODYyNX0.W9z3UrE6S3718mKM_W9zOATI68bs1-MW3eGpk7yS_yQ&client=fdaac050-9c7a-4e89-8894-d024996092a6&mode=fit","logoId":"ac138020-2734-4fb0-a122-0becf8a2f500","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to the Florida Polytechnic University Help Center","userInitialAnnouncementMessageWiki":"<p>You can open a ticket below using the appropriate help desk.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to the Florida Polytechnic University Help Center","announcementMessage":"You can open a ticket below using the appropriate help desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#542e8e","helpCenterTitleColor":"#542e8e","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjYWEyY2E0LWI2MGUtNGY0Ny1iZjBkLWZkYjczYTAwYTVhZSI6WyJyZWFkIl19LCJleHAiOjE3NDQ4MjkyMjUsIm5iZiI6MTc0NDgyODYyNX0.jqcSBRVgZcWxZNSXsOtoBkY7qdIR9NPn6tdbvHZTpAk&client=fdaac050-9c7a-4e89-8894-d024996092a6&height=300&mode=fit","bannerMediaApiFileId":"ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"ss","projectId":10012,"serviceDeskId":12,"name":"Safety Services","description":"<p>Welcome to the Safety Services Service Desk!</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"254","name":"Building Permit Application","descriptionHtml":"","callToAction":"Building Permit Application","introHtml":"","icon":10497,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10497","groups":[69],"key":""},{"id":"216","name":"CSDF Chemical Request","descriptionHtml":"","callToAction":"CSDF Chemical Request","introHtml":"","icon":10563,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[69],"key":""},{"id":"212","name":"Inspection Request","descriptionHtml":"","callToAction":"Inspection Request","introHtml":"","icon":10458,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[44],"key":""},{"id":"233","name":"Laboratory Safety Inspection","descriptionHtml":"","callToAction":"Laboratory Safety Inspection","introHtml":"","icon":10560,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[69],"key":""},{"id":"218","name":"Safety Concern","descriptionHtml":"","callToAction":"Safety Concern","introHtml":"","icon":10562,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[44],"key":""},{"id":"167","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"","icon":10491,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[44],"key":""},{"id":"231","name":"Unmanned Aircraft Request","descriptionHtml":"","callToAction":"Unmanned Aircraft Request","introHtml":"","icon":10561,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[69],"key":""},{"id":"276","name":"Monthly Transport Log: Non-Regular Pick-Ups","descriptionHtml":"","callToAction":"Monthly Transport Log: Non-Regular Pick-Ups","introHtml":"","icon":10505,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[],"key":""},{"id":"267","name":"Tank Inspection","descriptionHtml":"","callToAction":"Tank Inspection","introHtml":"","icon":10490,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[],"key":""}],"reqGroups":[{"id":44,"name":"General"},{"id":69,"name":"Forms"}],"orderMapping":{"69":[254,216,233,231],"44":[218,212,167]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4Mjk4MjUsIm5iZiI6MTc0NDgyODYyNX0.VDNEy3DZhp95GcD_8TRO9yHTNmT_D4b-uRU_j35Hcjo","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"fdaac050-9c7a-4e89-8894-d024996092a6","tokenDurationInMins":20}},"reqCreate":{"id":167,"projectId":10012,"form":{"name":"Service Request","descriptionHtml":"","callToAction":"Service Request","intro":"","instructions":"","icon":10491,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10090","fieldConfigId":"10197","label":"Safety Services","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10546","label":"Safety Services","selected":true,"children":[{"value":"11362","label":"Boiler","selected":false,"children":[]},{"value":"10553","label":"Chemical Request","selected":false,"children":[]},{"value":"10556","label":"Compliance","selected":false,"children":[]},{"value":"10901","label":"COVID-19","selected":false,"children":[]},{"value":"11361","label":"Elevator","selected":false,"children":[]},{"value":"10554","label":"End User Support","selected":false,"children":[]},{"value":"10551","label":"Event Support","selected":false,"children":[]},{"value":"11363","label":"Generator","selected":false,"children":[]},{"value":"10555","label":"Lic. & Certification","selected":false,"children":[]},{"value":"11364","label":"Pool","selected":false,"children":[]},{"value":"10549","label":"Safety Audit","selected":false,"children":[]},{"value":"10548","label":"Safety Concern","selected":false,"children":[]},{"value":"10598","label":"Space Impact","selected":false,"children":[]},{"value":"10552","label":"Training","selected":false,"children":[]},{"value":"10550","label":"Waste Removal","selected":false,"children":[]}]},{"value":"10547","label":"Building Code Enforcement","selected":false,"children":[{"value":"10557","label":"Space Impact/Renovation","selected":false,"children":[]},{"value":"10558","label":"Permit Request","selected":false,"children":[]},{"value":"10559","label":"Plans Review","selected":false,"children":[]},{"value":"10560","label":"Inspection Request","selected":false,"children":[]},{"value":"10561","label":"Event Support","selected":false,"children":[]}]},{"value":"10841","label":"Emergency Management","selected":false,"children":[{"value":"10898","label":"COVID-19","selected":false,"children":[]},{"value":"10899","label":"Other","selected":false,"children":[]}]}]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10070","fieldConfigId":"10177","label":"Priority Matrix","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10373","label":"Emergency","selected":false,"children":[]},{"value":"10562","label":"Priority","selected":false,"children":[]},{"value":"10371","label":"Routine","selected":true,"children":[]},{"value":"10564","label":"Planned","selected":false,"children":[]},{"value":"10374","label":"Space Impact","selected":false,"children":[]},{"value":"10563","label":"Events","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/167","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/167","calendarParams":{"firstDay":0,"date":"2025-04-16T14:37:05-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4Mjk4MjUsIm5iZiI6MTc0NDgyODYyNX0.VDNEy3DZhp95GcD_8TRO9yHTNmT_D4b-uRU_j35Hcjo","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"fdaac050-9c7a-4e89-8894-d024996092a6","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}