Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"8882e357f5e6a28545e007720551fa6d9cab1d42_lout","branding":{"id":"2","key":"isd","name":"Software Request","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ac138020-2734-4fb0-a122-0becf8a2f500/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjMTM4MDIwLTI3MzQtNGZiMC1hMTIyLTBiZWNmOGEyZjUwMCI6WyJyZWFkIl19LCJleHAiOjE3Njg3OTI0MzQsIm5iZiI6MTc2ODc5MTgzNH0.tzqTsXULO7gVCBnCguSU2PPzsQhajBeFg-4CZb3fNS0&client=fdaac050-9c7a-4e89-8894-d024996092a6&mode=fit","logoId":"ac138020-2734-4fb0-a122-0becf8a2f500","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to the Florida Polytechnic University Help Center","userInitialAnnouncementMessageWiki":"<p>You can open a ticket below using the appropriate help desk.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to the Florida Polytechnic University Help Center","announcementMessage":"You can open a ticket below using the appropriate help desk.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#542e8e","helpCenterTitleColor":"#542e8e","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjYWEyY2E0LWI2MGUtNGY0Ny1iZjBkLWZkYjczYTAwYTVhZSI6WyJyZWFkIl19LCJleHAiOjE3Njg3OTI0MzQsIm5iZiI6MTc2ODc5MTgzNH0.Nx53hGIwsXddtJo3DNZdklMEvP3EEzZvKxwTkBrV5gw&client=fdaac050-9c7a-4e89-8894-d024996092a6&height=300&mode=fit","bannerMediaApiFileId":"ccaa2ca4-b60e-4f47-bf0d-fdb73a00a5ae","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#542e8e","topBarTextColor":"#542e8e","hasTopBarBeenSplit":true},"portal":{"id":"2","key":"isd","projectId":10001,"serviceDeskId":2,"name":"Software Request","description":"<p>Welcome! You can raise a IT service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"906","name":"Software Request Intake Form","descriptionHtml":"<p>Please provide as much detailed information as you can when completing this form. Thorough responses help us process your submission quickly and minimize any potential delays.</p>","callToAction":"Software Request Intake Form","introHtml":"","icon":10533,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[6],"key":""},{"id":"211","name":"Risk Assessment","descriptionHtml":"","callToAction":"Risk Assessment","introHtml":"","icon":10458,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"166","name":"Software Request","descriptionHtml":"","callToAction":"Software Request","introHtml":"","icon":10458,"iconUrl":"https://floridapoly.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Common Requests"}],"orderMapping":{"6":[906,675]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ef94318d-f5fa-36f1-acca-36a8a2be1a33","appLinkName":"System Confluence","appLinkUrl":"https://floridapoly.atlassian.net/wiki","spaceKey":"SR","spaceName":"Software Request","spaceUrl":"https://floridapoly.atlassian.net/wiki/spaces/SR","isServer":false},"labels":[],"projectKey":"SRQ","serviceDeskId":2,"kbLinkDomainURLs":["https://floridapoly.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SRQ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZGFhYzA1MC05YzdhLTRlODktODg5NC1kMDI0OTk2MDkyYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg3OTMwMzQsIm5iZiI6MTc2ODc5MTgzNCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.vZbLa8-WL-VeE8PMvL8pSUl0-YS3s1izs6p-K4BqQAM","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"fdaac050-9c7a-4e89-8894-d024996092a6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://floridapoly.atlassian.net/wiki","kbLinkDomainURLs":["https://floridapoly.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}