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To start a session, click Start…. On the prompt that opens up, you can send the link to a customer by clicking Email or by directing them to support.floridapoly.edu and pasting in the session key (retrieved by clicking Generated Session Key)
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On the screen that pops up, you can either click the play button to start screen sharing or the cog icon to adjust screen sharing settings. The settings available for you to adjust are two check boxescheckboxes, one that only allows you to view the customer’s screen (not control) and one that lets the customer choose which applications you may control
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