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As of <DATE>, all users will be required to set up two MFA methods to use Microsoft’s Self-Service Password Reset (SSPR). If you do not currently have two MFA methods, the next time you log in you will see a prompt like the one shown below to set and up another MFA method.
Users will also be required to confirm their MFA methods periodically, being first shown the prompt above, then given the prompt below.
Resetting your NetID password
| Info |
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A password reset is for when you have lost your password and need to set a new one. |
Go to a login screen for any Florida Poly SSO application like Workday, Canvas, or Email, or go to https://passwordreset.floridapoly.edu/ and skip to Step 4.
When it asks for your email, select “Can’t access your account?“.
Select “Work or school account“.
Enter your email and fill out the captcha.
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Click I forgot my
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password.
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If you do not have two or more MFA methods set up, you will get the error shown below after this point. Contact the Help Desk at (863) 874-8888 for assistance.  |
Verify with your first method of choice
Verify with your second, different method of choice
Set your new password
Changing your NetID password
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