External File Sharing - How do Customer Open a Shared File

Owned by Marie Desir
Mar 03, 2021
2 min read

This article explains how a customer is able to open a shared file through OneDrive / SharePoint.

  • Go to the provided email inbox account.

  • locate the email titled with the client’s name (john doe shared the folder “folder name” with you).

  • Click Open.

Screenshot of external file share open icon

  • Click Send Code.

Screenshot of send code icon

  • Navigate back to your inbox to retrieve the code.

  • Copy and paste the verification code to the SharePoint page.

  • Click Verify.

  • You are now ready to view the shared files within the folder.