External File Sharing - How do Customer Open a Shared File

This article explains how a customer is able to open a shared file through OneDrive / SharePoint.

• Go to the provided email inbox account.

• locate the email titled with the client’s name (john doe shared the folder “folder name” with you).

• Click Open.

Open

• Click Send Code.

Open

• Navigate back to your inbox to retrieve the code.

• Copy and paste the verification code to the SharePoint page.

• Click Verify.

• You are now ready to view the shared files within the folder.