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for users with windows Windows update 2004 also run these steps: How to disable Adobe protective mode?

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  • Click Tools, at the top right corner.

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Run the steps for Edge settings first: Edge Settings for CAMS Enterprise Access

  • Navigate to Control Panel

  • Click Internet Options.

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  • Click the General tab, then click Settings.

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  • For these next steps, you must be a local administrator on your workstation or enter admin credentials when prompted

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