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Global Protect must be updated to version 5.2.2-4 before upgrading to the new macOS Big Sir.

  • Click the Global Protect, then click Settings.

Screenshot of the Global Protect icon and menu.

  • Click About.

Screenshot of the Global Protect about.

  • That will reveal the installed version (update from the Managed software center if the install version is lower)

Screenshot of Global protect installed version.

  • Click the Launchpad.

  • Open Managed Software Center.

  • click Global Protect, then click update.

  • You are now ready to update to the macOS Big Sir.

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