Services that support access and use of University owned devices and related peripherals. Includes desktop and mobile device support, printing and related services, and software and applications distribution.
| Service | Service Description |
|---|---|
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. University owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices. | |
Purchasing consultation, hardware procurement, device refresh, leasing, and technology recycling. | |
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, and other replicating technologies. | |
| Distribution, installation, and troubleshooting of software and licenses via media, online methods, and license servers. Includes both cloud-based and desktop software. |